Erica Dhawan - Closing Keynote

Leading Digitally: Foster Human Engagement at Work

Finance practitioners are communicating faster and more frequently across many tools at their disposal, but many still feel disconnected from peers and the organization. Remote collaboration impacts the ability to gather subtext and nuances like tone, body language, and other non-verbal cues that provide meaningful context to communication. In this engaging keynote, collaboration expert Erica Dhawan, provides new rules, tactics, and nuances for effective digital body language. Learn strategies for reducing frustration and confusion across multiple mediums while gaining a better understanding of your digital communication style to create real intellectual and emotional connections, no matter the distance.


Erica Dhawan

World’s Leading Authority on 21st Century Collaboration and Connectional Intelligence
Best-Selling Author

Erica Dhawan is a globally recognized leadership expert who teaches leaders 21st century collaboration skills and behaviors and is the world’s leading authority on Connectional Intelligence, a methodology she coined as a researcher at Harvard's Center for Public Leadership. Dhawan is the Founder & CEO of Cotential, a firm that teaches leaders collaboration strategies that increase value for clients, deliver results and ensure future competitiveness and is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence. Dhawan has been named by Thinkers50 as “The Oprah of Management Ideas” and writes for Harvard Business Review, Fortune, Fast Company and Forbes.

Listen to Erica Dhawan on the AFP Conversations Podcast